FAQs
What are the delivery methods?
We provide home delivery throughout Morocco thanks to Amana , for fast and secure receipt of your order.
How long does delivery take?
Your order is delivered within 24 to 48 business hours . (Exceptional carrier delays may occur, but remain rare.)
Can I make a return if the items don't fit?
You have 14 days after receipt to return the items and obtain a refund. After this period, returns are no longer accepted.
If a return is made after 14 days, you will be required to pay the return postage to get your items back.
NB: A form with the return procedure is included in your package.
Other questions?
Please contact us at the following address: contact.ella4no@gmail.com 💌 or at +212 0681942985
We will respond within 24 to 48 hours on working days.
Thank you for checking out our FAQ!
We hope you found all the answers to your questions. Need more help? Our team is here for you!